Harbor Island, Owners Association

island security

NOTICE
The 2010 Member Vehicle Decal Registration form was sent out in September of 2009. New Decals are available in the office with the proper completion of the form. Please remember that renewal decals applied for after February 1st will be charged $25 per vehicle.
See RULES AND FORMS.

Rules and Regulations pertaining to Driving Golf Carts

Security Department Employees:

1. Don Woelke – Chief of Security
2. Shannon Durrance – Administrative Officer
3. Charles Karmendy – Sergeant
4. Jesse Tyree – Sergeant
5. Angela LaRue – Security Officer
6. Angela Brown – Security Officer
7. Randy Mills – Security Officer
8. Jonathan Dunphy – Security Officer
9. Mary Muniz – Security Officer
10. Fred Johnson – Security Officer
11. West Mckinnon – Security Officer

Security Gate:
(843) 838-4890 or (843) 838-9985
gatehouse@harborislandoa.com

Harbor Island Security Department
Scheduling Program

Scheduling faces many challenges in order to have a sufficient cadre to meet the minimum requirements of three shifts, each 24-hour period. Typically, we face two different seasons usually referred to as “high” and “low,” indicating a high or low volume of vehicle traffic and calls for service. Harbor Island Security faces its “high” season during the summer months and major Holiday weekends. The “low” season is during the winter months. As a result we make shift adjustments to compensate for the needs of Harbor Island to ensure the safety and welfare of owners, guests and renters/vacationers.

Schedules also face other factors that have a direct impact on levels of service and deployment. These include vacations, sick leave and pregnancy, on the job injuries and family emergencies. One example of how these factors influence scheduling is vacation. This year (2011) most security personnel will be entitled to three weeks off (vacation and all-purpose time). This causes a 33 week period of time when the scheduling has to be adjusted (11 full time employees x 3 weeks off = 33 weeks or 1320 hours). These shifts have to be covered through shift adjustments and overtime.

Last year (2010) Harbor Island Security faced unexpected challenges. The “high” (summer) season was extremely busy. We saw a heavy influx of renters/vacationers from the gulf coast states as a result of the oil leak in the Gulf of Mexico. To compensate for the unexpected influx of renters, most employees were moved to ten-hour shifts. This allowed for an overlapping of shifts during peak hours of traffic and calls for service. It also kept traffic from backing up on Highway 21, lessening the potential for civil liability issues. This summer we are also expecting an increase in renters/vacationers and will make the necessary schedule adjustments to provide adequate security services for the Island.

During our “low” season employees will return to normal eight-hour shifts while two supervisors will remain on ten-hour shifts.

The shifts are divided as follows:

1st shift 7am – 3pm
2nd shift 3pm – 11pm
3rd shift 11pm – 7am
Cover shift (10hrs) 7am – 5pm
Cover shift (10hrs) 1pm – 11pm
Cover shift (10hrs) 9pm – 7am
Floating Supervisor shift varies to cover 1st and 2nd shift.

Additional information:
There is at least one supervisor on duty everyday.

Letter from Management

It is important that we all understand the role of the Security Division on Harbor Island. You deserve to know why we do certain things and why we cannot perform some other tasks or services.

Our primary responsibilities on the Island are:

1. To permit entrance only to those people who legitimately have a reason to be on the Island.

2. To provide regular patrolling of the Island, observe the premises and enforce HIOA Rules and relevant sections of the Covenants and County, State and Federal laws.

3. To inspect the HIOA common property and property of owners who request it on a regular basis.

4. To assist law enforcement, fire department, EMS or other emergency services by providing notification, escort and/or observation as requested.

5. To provide courteous and helpful information to everyone on the Island by listening to their questions and/or concerns, providing an answer if applicable or directing them to the appropriate person(s) or service that can assist them.

We cannot provide assistance that other businesses or services are responsible for performing, i.e. rental agencies, mail or delivery services, storage units, banks, safety deposit boxes, answering services, plumbers, electricians, locksmiths, etc. In addition to not being our role, performing tasks of this nature can present an enormous liability to the HIOA.

Please assist us by permitting the Security Officers to do their job. In some instances, you may be delayed a very short time in order to ensure the correct procedure is being followed, so we can provide the service that you deserve.

Hopefully, any delay will be the exception.

Harbor Island Owners Association
1 Harbor Drive
Harbor Island, SC 29920
Phone: (843) 838-5257
Fax: (843) 838-7636
E-Mail