It is important that we all understand
the role of the Security Division on
Harbor Island. You deserve to know why
we do certain things and why we cannot
perform some other tasks or services.
Our primary responsibilities on the
Island are:
1. To permit entrance only to those
people who legitimately have a reason to
be on the Island.
2. To provide regular patrolling of the
Island, observe the premises and enforce
HIOA Rules and relevant sections of the
Covenants and County, State and Federal
laws.
3. To inspect the HIOA common property
and property of owners who request it on
a regular basis.
4. To assist law enforcement, fire
department, EMS or other emergency
services by providing notification,
escort and/or observation as requested.
5. To provide courteous and helpful
information to everyone on the Island by
listening to their questions and/or
concerns, providing an answer if
applicable or directing them to the
appropriate person(s) or service that
can assist them.
We cannot provide assistance that other
businesses or services are responsible
for performing, i.e. rental agencies,
mail or delivery services, storage
units, banks, safety deposit boxes,
answering services, plumbers,
electricians, locksmiths, etc. In
addition to not being our role,
performing tasks of this nature can
present an enormous liability to the
HIOA.
Please assist us by permitting the
Security Officers to do their job. In
some instances, you may be delayed a
very short time in order to ensure the
correct procedure is being followed, so
we can provide the service that you
deserve.
Hopefully, any delay will be the
exception.
